Directions: In this section, there is one incomplete interview which has four blanks and four choices A, B, C and D, taken from the interview.Fill in each of the blanks with one of the choices to complete the interview and mark your answer on the ANSWER SHEET.

　　A.What’s the matter?

　　B.You can find the letter from the “B sort”

　　C.Thank you for you compliment

　　D.I sort out the files by the first letter of the company title or the customer’s name

A: Good morning.Jane.

B: Good morning.John.(1) _____?

A: I come to get the letters from a customer named Black.Could you check it for me?

B: Certainly! (2) _____.

A: Really? How do you file and keep them?

B: (3) _____.In short, they are kept alphabetically.

A: How clever you are!

B: (4) _____.By the way.what are the files? After you have sorted them how you will deal with them?

A: Most are letters from customers and business fellows.I will send them on grounds of difference content to relevant sections, when they have handled them the letters would come back and I will file them so that we can check later.

B: Oh.I see.I have found the letter.Thank you.

A: It’s my pleasure.
__________

A.pessimistic

B.doubtful

C.worry

D.ignorant