共享题干题

As acommunication skills trainer, I've met a wide range of people. Some people havetrouble associating with others and have difficulty making friends. So I wouldlike to discuss two key points to making good friends. The first is to showrespect and love for your friends through your words. Try to say things toothers that would feel good to you if you heard them. For example, say thingslike, "Thanks for the great time" and "It was really nice to getto know you."If you are not good at speaking, then smiling and using bodylanguage to express your sincerity is also an effective way to communicate.Additionally, I recommend that when you meet someone new send them an e-mail orletter before the day is over to express how nice it was to meet them.

The goal ofgood communication is to reach another person's heart and form a comfortablerelationship. It is, therefore, based the premise that you get rid of yourworries and become a bright and positive person. When there is static noiseover the phone line, you can't hear the other person clearly, right? In thesame way, when your mind is full of worries and you try to communicate withanother person, you cannot give or receive messages accurately. For example,let's say you are still tied to a past wound of being betrayed by a friend andfeeling hurts .Even if you meet someone new and he or she tells you,"Let's be good friends," you may not be able to accept it because youwill hear a negative inner voice saying something like "I

might bebetrayed again" or "the person might have a hidden agenda."Withthis worry in your mind, you will not be able to make friends.

If you canbe refreshed and get rid of your worries, you should be able to sense others'thoughts and feelings without prejudice and build a relationship of trust. Ifyou really can't let go of your painful past experience, then try to changeyour perspective on the experience.

For example,try to think that it was a necessary lesson for you to understand others' pain.If you can think of the positive intention behind the event, then you will beable to view the experience favourably and feel better.
The effective way to communicate includes________.( )

A.showing respect and love for friends with words

B.smiling and using body language

C.sending an e-mail or letter

D.All of the above