[试题](ii) job enlargement; (5 marks)
[试题](ii) ‘job description’. (4 marks)
[试题](e) Job instruction. (3 marks)
[试题](d) Job rotation. (3 marks)
[试题](iii) delegation. (3 marks)
[试题](iii) problems with delegation; (4 marks)
[试题](iii) Flexibility. (3 marks)
[试题](iii) cheese. (4 marks)
[试题](iii) Lateral or horizontal. (3 marks)
[试题](iii) the warranty provision. (3 marks)